Privacy Policy
Last Updated: March 2025
At orivamystara, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget categorization services. We're based in Australia and comply with the Australian Privacy Principles under the Privacy Act 1988.
Information We Collect
When you use orivamystara, we collect different types of information depending on how you interact with our services. Some of this happens automatically, while other information you provide directly to us.
Personal Information You Provide
This includes details you give us when creating an account or using our budget tools:
- Your name and email address
- Phone number (optional)
- Financial data you input for budget categorization
- Payment information for subscription services
- Any communication you send to our support team
Information Collected Automatically
Our systems gather certain technical data to improve your experience:
- Device type, operating system, and browser information
- IP address and general location data
- How you navigate through our platform
- Session duration and feature usage patterns
- Error logs and performance metrics
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to making orivamystara work better for you.
| Purpose | Data Used |
|---|---|
| Account management and authentication | Name, email, password (encrypted) |
| Budget categorization services | Financial data you input, usage patterns |
| Customer support | Contact details, support communications |
| Service improvement and analytics | Usage data, technical information |
| Payment processing | Payment details (processed securely) |
| Legal compliance | All relevant data as required by law |
We also use aggregated, non-identifiable data to understand broader trends. This helps us build features that actually matter to our users.
Data Storage and Security
Your information is stored on secure servers located in Australia. We use industry-standard encryption both when data travels to our servers and while it sits in our databases.
Security Measures We've Implemented
- End-to-end encryption for sensitive financial data
- Regular security audits and penetration testing
- Multi-factor authentication options for your account
- Strict access controls limiting who can view your data
- Automated backup systems with encryption
- Continuous monitoring for suspicious activity
That said, no system is completely bulletproof. While we do everything we can to protect your information, we can't guarantee absolute security. If you notice anything suspicious with your account, let us know immediately.
Sharing Your Information
We don't sell your personal data to third parties. Period. But we do share information in specific, limited circumstances:
Service Providers
We work with trusted partners who help us run orivamystara. These include payment processors, cloud hosting services, and customer support tools. They only get access to the data they need to do their job, and they're bound by strict confidentiality agreements.
Legal Requirements
Sometimes we're legally required to disclose information. This might happen if we receive a valid court order, need to comply with Australian financial regulations, or have to respond to lawful requests from authorities.
Business Transfers
If orivamystara is acquired or merges with another company, your information would transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.
Important Note About Financial Data
The financial information you enter into orivamystara remains yours. We use it solely to provide budget categorization services. We don't share this data with banks, credit agencies, or marketing companies without your explicit permission.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies
If something's wrong, you can update most information directly in your account settings. For other corrections, contact our support team.
Delete Your Account
You can close your account and request deletion of your data. We'll remove everything except what we're legally required to keep.
Export Your Information
Download your financial data and budget categories in a standard format you can use elsewhere.
Restrict Processing
Ask us to limit how we use your data in certain situations, though this might affect service functionality.
Object to Use
Disagree with how we're using your information for specific purposes like analytics or marketing.
To exercise any of these rights, email us at support@orivamystara.com with your request. We'll verify your identity and respond within a reasonable timeframe.
Data Retention
We keep your information for as long as your account is active. After you close your account, here's what happens:
- Most personal data is deleted within 90 days
- Financial records may be retained for 7 years to comply with Australian tax law
- Aggregated, anonymized data might be kept indefinitely for analytics
- Support communications are archived for 3 years
- Payment records follow standard financial retention requirements
If there's an ongoing legal matter or investigation, we might need to keep relevant data longer than usual.
Cookies and Tracking
We use cookies and similar technologies to make orivamystara work properly and remember your preferences. When you first visit, you'll see options to control what types of tracking you're comfortable with.
Essential Cookies
These are necessary for basic functionality like keeping you logged in. You can't opt out of these without breaking the service.
Analytics Cookies
Help us understand how people use orivamystara so we can improve it. These are optional, and you can disable them in your account settings.
Preference Cookies
Remember your settings and customizations. Disabling these means you'll need to reconfigure things each visit.
Third-Party Services
orivamystara integrates with some external services to provide full functionality. Each has its own privacy policy:
- Payment processing through secure financial institutions
- Cloud infrastructure providers for data storage
- Email service providers for account notifications
- Analytics platforms for usage statistics
We carefully vet these partners and only work with companies that meet our security standards. But when you interact with these services, their privacy policies apply too.
International Data Transfers
Your data is primarily stored in Australia. However, some of our service providers operate globally, which means your information might occasionally be processed in other countries.
When this happens, we ensure appropriate safeguards are in place through standard contractual clauses and by working only with providers who maintain strong data protection standards comparable to Australian requirements.
Children's Privacy
orivamystara isn't designed for children under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.
Changes to This Policy
We update this privacy policy occasionally to reflect new features, legal requirements, or changes in how we operate. When we make significant changes, we'll notify you by email and display a notice on the platform.
The "Last Updated" date at the top shows when the most recent version took effect. We encourage you to review this policy periodically, especially after we announce updates.
Questions About Privacy? We're here to help. Contact our privacy team at support@orivamystara.com or write to us at Community Centre, 390 Windsor Rd, Baulkham Hills NSW 2153, Australia. You can also call +61755357777 during business hours.
Making a Complaint
If you're concerned about how we've handled your personal information, please contact us first. We'll investigate and respond within 30 days.
If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Their website is oaic.gov.au, and they can guide you through the formal complaint process.